Privacy policy
Privacy & Cookie Policy
Effective Date: July 4, 2026
At Cherry Crumble, we value your trust and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you visit www.cherrycrumble.com, create an account, place an order, or interact with our services.
By accessing or using our website, you agree to this Privacy & Cookie Policy, our Terms & Conditions, and any other policies published on our website.
1. Information We Collect
We may collect the following types of information:
- Personal information such as your name, email address, phone number, shipping and billing address.
- Payment information required to process your orders securely through trusted payment providers.
- Order history, purchase preferences, and customer service interactions.
- Device information, browser type, IP address, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Communicate order updates and important service information.
- Improve our website, products, and customer experience.
- Prevent fraud and maintain website security.
- Send promotional emails and offers (only where permitted by law or with your consent).
3. Account Security
When you create an account on Cherry Crumble, you are responsible for maintaining the confidentiality of your login credentials.
You agree to:
- Keep your password secure and confidential.
- Notify us immediately of any unauthorized use of your account.
- Log out of your account after each session, especially on shared devices.
Cherry Crumble cannot be held responsible for losses resulting from unauthorized access caused by failure to protect your account credentials.
4. Data Protection
We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is completely secure.
5. Third-Party Services
We may work with trusted third-party service providers for services including:
- Payment processing
- Shipping and delivery
- Website analytics
- Marketing
- Customer support
These providers receive only the information necessary to perform their services and are required to maintain appropriate confidentiality and security standards.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Analyze website traffic.
- Improve website performance.
- Display prices in your preferred currency based on your location.
Most browsers allow you to manage or disable cookies. However, disabling cookies may affect certain website features and functionality.
7. Currency Conversion
To provide a localized shopping experience, we may use your IP address to determine your approximate location and display prices in your local currency.
A temporary session cookie may be stored in your browser to remember your selected currency during your visit. This cookie is automatically deleted when you close your browser.
8. Disclaimer
While we make every effort to ensure the accuracy of the information displayed on our website, Cherry Crumble does not guarantee that all content, descriptions, pricing, or product information will always be complete, accurate, or error-free.
To the fullest extent permitted by applicable law, Cherry Crumble shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use or inability to use our website.
- Unauthorized access to your account.
- Technical interruptions or website downtime.
- Errors, omissions, or delays beyond our reasonable control.
9. Legal Compliance
This Privacy Policy is governed by applicable laws, including the Information Technology Act, 2000 and related rules, as well as other applicable data protection laws.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy & Cookie Policy or the handling of your personal information, please contact us through the contact details available on www.cherrycrumble.com.
By using www.cherrycrumble.com, you acknowledge that you have read, understood, and agreed to this Privacy & Cookie Policy.