Customs, Duties & Taxes

Do I need to pay duties & taxes?

International orders may be subject to customs duties, taxes, or import fees, depending on your country.

How much duties & taxes do I need to pay?

These charges are set by your local customs authority, so we’re unable to predict the exact amount.

My package is stuck in customs

Customs processing times can vary. If your parcel is held, the courier may contact you for additional information or payment.

If it’s delayed for an extended period, feel free to contact us and we’ll help where we can.

How do I prepay my duties & taxes?

In some cases, duties and taxes may be prepaid at checkout (if available). Otherwise, they will be collected by the courier before delivery.

I prepaid my duties & taxes, but have been charged more fees for delivery

Occasionally, additional charges may be applied by local authorities or courier partners. These are outside our control, but we’re happy to assist you in reviewing the charges.

Need help?

Just email us at care.cherrycrumble@gmail.com with your Order ID, and our team will be happy to assist you.