Other Order Issues
Faulty item
If you believe your item is faulty, we’re here to help.
Please email us within 24 hours of delivery with your Order ID and clear photos of the issue. Our team will review it and guide you on the next steps as quickly as possible.
How can I make an order?
Placing an order is simple:
- Browse your favourite styles
- Select the size and add items to your bag
- Proceed to checkout and enter your details
- Choose your preferred payment method and place your order
You’ll receive a confirmation email once your order is successfully placed.
Do you deliver to my country/location?
Yes - we ship worldwide 🌍.
Delivery availability and timelines may vary depending on your location, and will be shown at checkout.
Need help?
Email us at care.cherrycrumble@gmail.com with your Order ID, and we’ll be happy to assist.