Refunds
I made a return and have not been refunded
Once your return has been delivered to us, please allow 5–7 business days for our team to inspect the item and process your refund.
During busy periods, this may take a little longer—but rest assured, we’re working on it.
If it’s been longer than expected, feel free to get in touch with us and we’ll check the status for you.
I did not receive my refund
If your refund has already been processed but hasn’t reached you yet:
- Please allow a few extra days for your bank or payment provider to complete the transaction
- Check with your bank or card provider, as processing times can vary
If you’re still unable to locate your refund, simply contact us and we’ll be happy to assist.
Need help?
Email us at care.cherrycrumble@gmail.com with your Order ID, and we’ll take care of the rest.