Returns
RETURNS
“Crafted with love and care, every Cherry Crumble Garment is made to delight. But if you are dissatisfied with your purchase, we are happy to offer a full refund within 28 days of receiving your item. If 28 days have passed since receiving your purchase, unfortunately, we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including tags and plastic, and garments must not be washed or worn.
To complete your return, we require a receipt or proof of purchase.
To return your product, you need to drop us an email at support@whiteshrub.com
Please note: You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Cherry crumble is not responsible for any returns lost in transit – it is recommended that you include tracking and insurance for your protection.
REFUNDS
Once your return is received and checked, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed within 10-15 working days.
Send your returns to us at our India warehouse. Address is Mentioned below:
A-138, Second Floor, Okhla Industrial Area, Phase-2
Okhla, New Delhi - 110020
EXCHANGE POLICY
Sorry to say that we’re unable to offer an exchange.
Please return your item(s) for a refund and place a new order.